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Sightseer
Posts: 2

I am a Subscriber, where do I go to get the no questions asked replacement gopro?

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I am a Subscriber, where do I go to get the no questions asked replacement gopro?

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GoPro
Posts: 19,860

Re: I am a Subscriber, where do I go to get the no questions asked replacement gopro?

[ New ]

Hello, @jfuikefu. If you are doing a claim, our Support team will assist you. To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. 


Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled. 

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GoPro
Posts: 19,860

Re: I am a Subscriber, where do I go to get the no questions asked replacement gopro?

[ New ]

Hello, @jfuikefu. If you are doing a claim, our Support team will assist you. To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. 


Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled. 

Sightseer
Posts: 2

Re: I am a Subscriber, where do I go to get the no questions asked replacement gopro?

[ New ]
Thank you for the reply,

Took a few days but finally got a call back from customer service.
All sorted now. Expressed posted camera to Gopro and followed the instructions given from customer service.

Thank you again. I look forward to seeing my item returned in the mail.