Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
Posts: 1

I Can't read any more videos

My play multimedia drive can't read any more the gopro videos..
The message given is: "not allowed to read corrupted file" but I haven't changed nothing I didn't touched any set up..
Before I download the files directly from the gopro to my mobile now the application system is changed and I MUST download first the files to the app.(quick story) and then ssfe on my mobile.
Since the system is changed I got the reading issue...
Posts: 11,960

Re: I Can't read any more videos

Hi @dadopro


Are the GoPro files saved on the phone or just copied on the app?

What phone are you using? Please make sure everything is up to date.

Have you tested if the same happens with a different phone?