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Hiker
Posts: 9

I CAN NOT REGISTER THE SERIAL NUMBER (12 numbers)

When I try to register my gopro on the web I get serial numbers error and I can not register them. I have 2 gopro 5 and 1 gopro 6, none of them. The 3 cameras have only 12 numbers.

I tryed here too

https://gopro.com/support/product-update/register-camera

but nithing at all

 

thanks in advance

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GoPro
Posts: 3,924

Re: I CAN NOT REGISTER THE SERIAL NUMBER (12 numbers)

Hi @isidrof21570,

 

The serial numbers of those cameras are going to be 14 digits long and start with a C! 

 

Hope that helps.

 

Cheers,

Ryan

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Hiker
Posts: 9

Re: I CAN NOT REGISTER THE SERIAL NUMBER (12 numbers)

I got 3 cameras, 2 gopro 5 and 1 gopro 6 and all of them got a qr code with a serial number with 12.

Is it possible?