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GoPro
Posts: 15,807

Re: How to setup Facebook live with Hero 7 - Tutorial

 

Hi @stoutpike35111

 

Try unpairing the camera from the app then pair it again.

Verify the settings of your personal hotspot and make sure that the app is up to date.

 

For reference: Getting Started With Live Streaming

 

Let us know how it goes.

 

Thanks!

Ej

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Tourist
Posts: 2

Re: How to setup Facebook live with Hero 7 - Tutorial

YES the camera is basically useless for streaming without these options. How was this overlooked? I cant stream anywhere without being able to input a stream key and no facebook page option? C’mon GoPro
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GoPro
Posts: 15,807

Re: How to setup Facebook live with Hero 7 - Tutorial

 

Hi @bryancircus

 

With the current settings you will need to get an RTMP  URL for the preferred Facebook profile.

What troubleshooting steps have you taken so far?

 

For reference, please check this article: Getting Started With Live Streaming

 

Thanks!

Ej

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Sightseer
Posts: 1

Re: How to setup Facebook live with Hero 7 - Tutorial

After successfully connecting to the camera, clicking "Set Up Live" I see the spinning circles for about 15 secs, then I consistently get "Connection Error - We lost connection to the camera". I then get kicked back to the camera selection screen which shows the wifi connection active. Selecting the camera get be successfully back to preview mode. All other connectivity (i.e., preview, changing settings, camera control, etc.) is working properly.

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GoPro
Posts: 6,097

Re: How to setup Facebook live with Hero 7 - Tutorial

 

Hi @swiftstorm85750,

 

Please try this. 

 

Unpair or delete the camera on the paired camera list. 

 

Reset connection on your camera. 

 

Uninstall the app and then install it again. 

 

Try to set up live and make sure you have a back up connection wherein your camera will connect to that network. 

 

Regards,

-Jay 

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Sightseer
Posts: 4

Re: How to setup Facebook live with Hero 7 - Tutorial

Please add the facebook pages streaming as soon as possible! We need to stream from page, not personale profile!!! Thankssss

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Hiker
Posts: 8

Re: How to setup Facebook live with Hero 7 - Tutorial

I have a Pixel XL phone running Android 9 Pie.

The Hero 7 Black.

 

I have reinstalled the Gopro App, and connected to Hero 7 via Wifi, I try to start FB live but when I turn my phones hotspot on, it turns the Wifi Off which drops the gopro connection. 

 

any suggestions would be helpful.

 

Do I need a third device as the hot spot?

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GoPro
Posts: 6,097

Re: How to setup Facebook live with Hero 7 - Tutorial

 

 

Hi @blkhwk8,

 

Please make sure you have a bluetooth connection turned on. 

 

You don't need a third device. 

 

You camera will connect to your phone's hotspot and that will enable the app and camera to broadcast live. 

 

If that won't work try to reset the camera and reset the connection of your camera. 

Delete the paired camera on the App. 

 

and follow manual update steps here: https://gopro.com/help/articles/how_to/software-update-instructions-for-hero7-cameras

 

 

Please let us know if that will work. 

 

Thanks

-Jay