08-17-2019 02:58 PM
The picture of the turtle is a screen sticker cover or film that can be removed. Look for the little peel corner or use a small piece of Sellotape to help you peel off the sticker.
Not officially from GoPro, but I found this video on YouTube showing how to remove it using a tape: https://www.youtube.com/watch?v=5FJDOWVwVtw
08-18-2019 03:28 AM
heat do not use, but applyingit correctly can resolve your issue
a nife to the leading edge do not use but applying it wil resolve the issue
if a tab was on here you would not be asking what otehrs have asked...... GoPro spend 1/10th a cent to correc this