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Sightseer
Posts: 1
Accepted Solution

How to remove moisture from inside lens cover?

Used my new Hero 7 Black outdoors on my bike for the first time today and noticed condensation inside the lens cover. How can I remove the lens cover and dry it out? Also, why is there moisture inside the lens cover of a brand new Hero 7 Black??

20190102_115210.jpg

Accepted Solutions
GoPro
Posts: 10,254

Re: How to remove moisture from inside lens cover?

 

Hi @johnh611

 

Change of environment temperature can cause condensation.

You may remove the lens cover and wipe it with a clean cloth.

For reference, you may check this video on how to remove/replace the lens cover.

 

You may also check the information on this article: Lens Fogging

 

I hope this helps.

 

Thanks!

Ej

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All Replies
GoPro
Posts: 10,254

Re: How to remove moisture from inside lens cover?

 

Hi @johnh611

 

Change of environment temperature can cause condensation.

You may remove the lens cover and wipe it with a clean cloth.

For reference, you may check this video on how to remove/replace the lens cover.

 

You may also check the information on this article: Lens Fogging

 

I hope this helps.

 

Thanks!

Ej

Nomad
Posts: 210

Re: How to remove moisture from inside lens cover?

Very easy to resolve, and an infrequent issue...rest assured it will be fine!

GoPro
Posts: 3,883

Re: How to remove moisture from inside lens cover?

 

Hi @johnh611,

 

It's normal. 

 

Especially if the weather is cold and the camera heats up. 

 

You can just turn it off or place your camera inside a container with desiccant silica gel.

 

Regards,

-Jay