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Tourist
Posts: 7
Accepted Solution

How to remove battery from gopro hero 7 white?

I can restart my GoPro?

Accepted Solutions
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Adventurer
Posts: 13,348

Re: How to remove battery from gopro hero 7 white?

Please take the time to help us help you out by telling us your problem.

Hero 7 white and silver non removable battery

View solution in original post


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Highlighted
Tourist
Posts: 7

Re: How to remove battery from gopro hero 7 white?

I can restart my GoPro hero 7 white
Highlighted
Adventurer
Posts: 13,348

Re: How to remove battery from gopro hero 7 white?

Please take the time to help us help you out by telling us your problem.

Hero 7 white and silver non removable battery
Highlighted
Tourist
Posts: 7

My gopro hero 7 white has frozen screen, how to restart

I tried evrything and nothing happens, it still with the logo forzen at the screen per hours. How can I restart:

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Tourist
Posts: 7

Re: My gopro hero 7 white has frozen screen, how to restart

I tried all the bottons, 10 seconds and more but no change, the logo blink that's it and still frozen at the screen. I received the camera today and I can't use, I can't syncronize, etc I so upset! 

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GoPro
Posts: 17,313

Re: My gopro hero 7 white has frozen screen, how to restart

 

Hi @fastwater24065

 

If the camera has ran out of charge, proceed with the manual update:

  • For this process you will need your camera, your SD card, an SD card adapter, and a computer
  • You will put the SD card into the adapter and then into the computer
  • Open your browser and proceed to https://gopro.com/update/
  • Select the proper camera that you need to update
  • Follow the step listed on the page
  • Remove the SD card from the computer
  • Ensure that your GoPro is powered off
  • Insert the SD card into your GoPro
  • Power on your GoPro

If this does not resolve the issue, please refer to the same store/channel you got the camera from.

You can also get in touch with our Support Team for assistance.

https://gopro.com/help/ContactUs

 

Thanks!

Ej

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Tourist
Posts: 3

Re: How to remove battery from gopro hero 7 white?

Does this camera have a removal battery?
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GoPro
Posts: 17,313

Re: How to remove battery from gopro hero 7 white?

 

Hi @spirywave63400

 

HERO7 White has an integrated battery.

 

For reference, you can also check this link.

 

Thanks!

Ej