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Tourist
Posts: 2
Accepted Solution

How to prevent Hero5 WiFi connection with iPhone from disappearing?

 

I just went on a once-in-a-lifetime airplane tour of some national parks and for the occasion mounted my HERO5 Black externally on the wing strut of the Cessna 172 I was flying.  I am able to make the initial WiFi connection on my iPhone 6 to the HERO5 and to use the Capture app to start and stop filming, BUT during this trip I frequently encountered the problem that the connection would be lost while in flight -- usually after a period of not using it.  Once this happened, there was no apparent way to recover until I landed an hour or two later.  As a result, I missed capturing many memorable scenes that I will never have another chance at.

 

But for other occasions in the future, could someone please explain to me exactly what settings must selected and/or what actions must be taken to ENSURE that the HERO5 doesn't stop communicating with my iPhone via WiFi and end being nothing but a useless appendage?  In addition, it would be great to do this in a way that minimizes demand on the battery when it's not be used -- I might want to film 20-30 minutes out of a 4-hour flight.

 

Thanks for any pointers.   Note that I already set the HERO5 to "never" turn off after a period of inactivity.

 

 

I'm using v. 3.3.2 of Capture on an iPhone 6 running iOS 10.3.1.  I recently (late May, 2017) updated the firmware on the HERO5, but I don't know offhand how to find the version number.

 


Accepted Solutions
GoPro Community Manager
Posts: 5,858

Re: How to prevent Hero5 WiFi connection with iPhone from disappearing?

@grant427 - The wifi connection can time out, but if you're able to connect using wifi and bluetooth, you should be able to reestablish the connection.

 

Basically how this works is that the wifi signal is the communication and control connection, but having it on can drain the camera's battery. After a short while of inactivity, the wifi signal will go dormant, but the lower-power bluetooth signal stays connected. When the user wants to reactivate the wifi connection, the bluetooth signal is used to reactivate the camera.

 

Were there any issues with the bluetooth connection in your setup?

 

Thanks,

Jeff

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All Replies
GoPro Community Manager
Posts: 5,858

Re: How to prevent Hero5 WiFi connection with iPhone from disappearing?

@grant427 - The wifi connection can time out, but if you're able to connect using wifi and bluetooth, you should be able to reestablish the connection.

 

Basically how this works is that the wifi signal is the communication and control connection, but having it on can drain the camera's battery. After a short while of inactivity, the wifi signal will go dormant, but the lower-power bluetooth signal stays connected. When the user wants to reactivate the wifi connection, the bluetooth signal is used to reactivate the camera.

 

Were there any issues with the bluetooth connection in your setup?

 

Thanks,

Jeff

Highlighted
Tourist
Posts: 2

Re: How to prevent Hero5 WiFi connection with iPhone from disappearing?

Thanks for the info.  I never attempted to make a Bluetooth connection -- I thought WiFi was all that was needed, and my recollection is that the iPhone app only prompted me to set up a WiFi connection.