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Sightseer
Posts: 1

How to fix my camera

[ New ]
I have Hero 5 Black and it has water leak damage, how/where I can Fix it in Egypt ??

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GoPro
Posts: 14,088

Re: How to fix my camera

[ New ]

Hi @noblestar2135,

 

Thanks for reaching out. Sorry to hear about what happened. So long as all camera doors are closed, the HERO5 Black is waterproof down to 10m (33ft) without a housing. We want to look at what we can do to extend our help. Please contact our Support team by phone or live chat through https://gopro.com/help/ContactUs. If contacting them by phone, make sure that the network allows calls to toll-free numbers. If having issues connecting via chat, try changing the page location to the US.


Kind Regards,
Ann

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GoPro
Posts: 14,088

Re: How to fix my camera

[ New ]

Hi @noblestar2135,

 

Thanks for reaching out. Sorry to hear about what happened. So long as all camera doors are closed, the HERO5 Black is waterproof down to 10m (33ft) without a housing. We want to look at what we can do to extend our help. Please contact our Support team by phone or live chat through https://gopro.com/help/ContactUs. If contacting them by phone, make sure that the network allows calls to toll-free numbers. If having issues connecting via chat, try changing the page location to the US.


Kind Regards,
Ann