I have connected my camera to the computer which runs Quick.
I have switched on my camera.
I am not prompted to find the files on the camera.
Go to Solution.
@josteinj55 - I'd recommend contacting our team at https://gopro.com/help/PKBContactus so we can troubleshoot this with you. There are typically some settings or file issues on the computer that they can try to help identify.
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Yes, I am using the original cable that came together with my Session 5.
Uneducated guess: your PC is running Windows OS?
Yes, my computer runs Windows 10.