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Sightseer
Posts: 1

How to factory reset

[ New ]
So I got a second hero session the other day. Thing is I got a certified refurbished one and it's password protected so I can't connect to it. How do you factory reset it. Apparently it's not the same as the session 5.
GoPro
Posts: 6,097

Re: How to factory reset

[ New ]

Hi @boldstoke52262,

 

Please check this article: https://gopro.com/help/articles/block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password

 

Please let us know if you encounter any problem.

 

Regards,

-Jay