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Reply
Hiker
Posts: 9

How to disable camera tips?

How can the on screen camera tips be disabled?
Firmware 1.70.
(no need to read further, just some explaining and frustration)
I have tried to film with a dual camera setup in combination with the wireless remote. I have not succeeded yet. The cameras looses connection with the remote. Independently from each other. Tried to do a factory reset, then one of the cameras got stuck with a camera tip on its screen. Tried to power on and off vie the remote. Resulting that the camera out of my reach locked up, the other one had to be restarted locally. I'm not impressed at all by the Gopro experience. Quite good imaging though, if I only could be able to capture the right moments. And don't get me started on the editing software. I will use Adobe from here on.
Best regards.
GoPro
Posts: 1,241

Re: How to disable camera tips?

Hi @agiletree07778,

 

The on-screen tips will only appear upon initial setup (out of the box), after update installation (to introduce changes and new features) and when you perform a factory reset on the camera. There's currently not a way to disable this -- just continue to tap on the camera's touch display to complete the process.

 

If the camera somewhat freezes during the procedure, and reboot using the Mode button doesn't work, you can remove the camera's battery to turn it off and restart.

 

If at this point the camera is still inaccessible, you may try manually reinstalling the firmware of the camera. Follow the manual update instructions specified on this article: How to Update GoPro Cameras

 

In addition to this, try resetting the remote and cameras' Wi-Fi settings. Then, pair your camera with the remote again.

 

Hopefully this helps!

 

Ann

Hiker
Posts: 9

Re: How to disable camera tips?

Thanks for a quick answer.

All of the above have been out. The reason for asking the question was to disable the on-screen tip after a factory reset and re-pairing the camareas with remote again. I even left my phone at home to prevent disturbance from a second controller during the shooting session.

I'll give it anoter go tomorrow, and then disable the GPS, and not have a paired phone. Just the remote and two cameras paired with 5GHz wi-fi.

Hiker
Posts: 9

Re: How to disable camera tips?

Then I did give it another go today.
Started with 2 fresh cameras, and a remote saying that it had 2 cameras.

Powered down the cameras with the remote control.

Got to my event, and powered up the cameras wiht the remote control.

Camera 2 started and froze immediately.

Tok out the battery and started it up again.

Started recording.

Camera 2 was now recording timelapse not default video.

Tried to stop recording and start it again. No response from the camera.

Camera 1 mounted out of reach stopped beeping as well.

Turns out that the cameras was recording the whole time but not with any responce to the remote or the on/off button on the camera (tried camera 2 only).
Now it is back to factory reset again. Then struggle with camera tip that stops the remote control from working properly.

And i will presume the cameras to behave just as described above.

If the problems persist. I have to assume that both of my cameras are defect and return them.