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04-04-2018 01:24 AM
Re: How to contact email support?
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04-04-2018 01:44 AM
Re: How to contact email support?
[ New ]You will have to open a case by Phone or Chat: https://gopro.com/help/ContactUs
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04-16-2018 05:05 PM
Re: How to contact email support?
[ New ]my samsung galaxy s7 in connected to my gopro 4 silver through the app using my wifi from home, allowing me to control my gopro from my phone. but once i leave my house i am also leaving my home wifi so my gopro cant connect to my phone. so how do i change the settings to automatically change to my phones data when i leave my home?
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04-16-2018 08:17 PM
Re: How to contact email support?
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05-07-2018 12:05 PM
Re: How to contact email support?
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05-07-2018 12:13 PM
Re: How to contact email support?
[ New ]Hello @galaera,
Sorry to hear about what happened to your camera. The email support has long been retired. That is why you have not received any response at all. You can get in touch with our Support team via chat or phone through https://gopro.com/help/ContactUs.
Best regards,
Marius
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05-07-2018 12:46 PM
Re: How to contact email support?
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05-07-2018 12:56 PM
Re: How to contact email support?
[ New ]Hello @galaera,
We would love to help but we can only answer questions and help with troubleshooting steps here in the Community Hub. For damaged cameras, only our Support team will be able to help. The email support does not work so contact Support team through phone or chat.
Thanks,
Marius