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Tourist
Posts: 1
Accepted Solution

How 's my order states???

 

I have placed an order this morning. However, I did not receive any email for confirmation and so I do not have an order ID. When I use the order tracking function on your website to find my order, I couldn't do so because I am from Hong Kong which do not have any ZIP or Postal code. When I tried to call the support hotline (+852 3018 1775) but its always no one answer the call. When I tried to chat with the support online, the agents were always busy and asked me to try again later. 

 

Now, I have placed my order, with successful payment, but I do not receive any emails about the order, cannot trace my order, cannot contact with GoPro in every channels. What I really want is just to trace my order and get my order ID. 


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GoPro
Posts: 15,490

Re: How 's my order states???

Hello @marchesa. We have sent you a message for the order details. Please check your inbox. 

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GoPro
Posts: 15,490

Re: How 's my order states???

Hello @marchesa. We have sent you a message for the order details. Please check your inbox.