Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

How long does a refund take once returned

.

Accepted Solutions
Highlighted
GoPro
Posts: 5,756

Re: How long does a refund take once returned

@oliverbagel, once we receive the returned item, we will begin processing a credit as soon as possible and that credit should be processed within the next 5 to 10 calendar days (depending on your bank's processing period). Should you have further questions, you may reach out to our Support Team through https://gopro.com/help/ContactUs.

View solution in original post


All Replies
Highlighted
GoPro
Posts: 5,756

Re: How long does a refund take once returned

@oliverbagel, once we receive the returned item, we will begin processing a credit as soon as possible and that credit should be processed within the next 5 to 10 calendar days (depending on your bank's processing period). Should you have further questions, you may reach out to our Support Team through https://gopro.com/help/ContactUs.

Highlighted
Adventurer
Posts: 12,071

Re: How long does a refund take once returned

So if I retuned my camera 12-01 and it arrived 12-07  it will take to 12-31 to start the process, and 1-01 gopro  transfers to the card by 1-07 the money is at the  creditcard,  By 1-14 I should see a credit on my statement as my statement arrove on  the 10th of each month, by 2-10 I got my funds back to my card and account.