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%3CLINGO-SUB%20id%3D%22lingo-sub-51621%22%20slang%3D%22en-US%22%3EHow%20i%20can%20write%20to%20support%3F!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-51621%22%20slang%3D%22en-US%22%3E%3CP%3EHello.%20Someone%20know%2C%20How%20i%20can%20write%20to%20GoPro%20support%3F%20Online-chat%20Everytime%20is%20%22Closed%22%20or%20%22Busy%22.%3C%2FP%3E%3CP%3EMe%20English%20isn't%20perfect..%20and%20i%20want%20write%20to%20support..%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-51621%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO3%3A%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-51623%22%20slang%3D%22en-US%22%3ERe%3A%20How%20i%20can%20write%20to%20support%3F!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-51623%22%20slang%3D%22en-US%22%3EUnfortunately%2C%20the%20only%20available%20channels%20are%20chat%20and%20phone.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-51626%22%20slang%3D%22en-US%22%3ERe%3A%20How%20i%20can%20write%20to%20support%3F!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-51626%22%20slang%3D%22en-US%22%3Ethank%20you%20for%20info..%20i%20think%20really%20available%20channel%20only%20phone%20(but%20i%20didn't%20check%20it)..%20because%20chat%20is%20not%20available%20any%20time..really%20i%20see%20that%20GoPro%20%22good%22%20company%20without%20support..I%20used%20gopro%205%20years..%20i%20think%20i%20will%20stop%20using%20it.%20because%20now%20i%20have%20a%20trouble%20with%20the%20product%2C%20but%20cannot%20get%20support.%20it's%20epic%20fail..Phone-support%20not%20suitable.%20because%20a%20lot%20of%20people%20using%20gopro%20everywhere%20in%20the%20world..%20and%20phone%20support%20actually%20only%20for%20few%20countries..%20it's%20not%20seriously..%20The%20support%20must%20be%20available%20for%20each%20customers..%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-51629%22%20slang%3D%22en-US%22%3ERe%3A%20How%20i%20can%20write%20to%20support%3F!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-51629%22%20slang%3D%22en-US%22%3E%3CP%3EIf%20tyou%20used%20the%20Gopro%20for%205%20years%20then%20you%20know%20this%20company%20has%20changed.%20%26nbsp%3B%20contact%20support%20via%20email%20on%20this%20page%20at%20teh%20bottom%20at%20the%20contact%20us%20%26nbsp%3B%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Ffeedback%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Ffeedback%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3Bthey%20do%20read%20feedback%20and%20get%20your%20point%20across%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 3
Accepted Solution

How i can write to support?!

Hello. Someone know, How i can write to GoPro support? Online-chat Everytime is "Closed" or "Busy".

Me English isn't perfect.. and i want write to support..


Accepted Solutions
Explorer
Posts: 12,079

Re: How i can write to support?!

Unfortunately, the only available channels are chat and phone.

View solution in original post


All Replies
Explorer
Posts: 12,079

Re: How i can write to support?!

Unfortunately, the only available channels are chat and phone.
Sightseer
Posts: 3

Re: How i can write to support?!

thank you for info.. i think really available channel only phone (but i didn't check it).. because chat is not available any time..

really i see that GoPro "good" company without support..
I used gopro 5 years.. i think i will stop using it. because now i have a trouble with the product, but cannot get support. it's epic fail..

Phone-support not suitable. because a lot of people using gopro everywhere in the world.. and phone support actually only for few countries.. it's not seriously.. The support must be available for each customers..
Adventurer
Posts: 9,829

Re: How i can write to support?!

If tyou used the Gopro for 5 years then you know this company has changed.   contact support via email on this page at teh bottom at the contact us   https://gopro.com/feedback

 

 they do read feedback and get your point across 

Sightseer
Posts: 3

Re: How i can write to support?!

thank you for link)
Highlighted
Adventurer
Posts: 9,829

Re: How i can write to support?!

Wel-comed