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Hiker
Posts: 12

How does GoPro Plus work?

Hello team,

I have been wondering how GoPro Plus work specially one part, once damaged camera needs to be replaced.

 

Couple of questions that come to my mind:

1. What do I need to do, just ship you my damaged camera and that is it? Any receipt from purchase is needed?

2. What if someone decides to purchase GoPro Plus right after damaging his camera just to get replacement? How do you tackle situation like this?

 

thanks

lukas

GoPro
Posts: 10,301

Re: How does GoPro Plus work?

Hi @lukasg331.

 

All exchanges under GoPro Plus is handled by our Support Team.

Proof of purchase is not required when exchanging under Plus.

For additional information, you may check  GoPro Plus Damaged Camera Replacement FAQ

 

Thanks!

Ej