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Tourist
Posts: 3
Accepted Solution

How do you open a case for a lost camera?

I have lost my Hero 5 Black when I was skiing. I read through some of the other questions about this same matter and people say to file a case with Gopro. Where and how do you do that?


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Adventurer
Posts: 9,749

Re: How do you open a case for a lost camera?


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Adventurer
Posts: 9,749

Re: How do you open a case for a lost camera?

GoPro Community Manager
Posts: 5,858

Re: How do you open a case for a lost camera?

@nickc64 - That's right. If you can alert one of our agents about your camera and give them the serial number, they'll make a note on the file attached to that camera in case anyone reports it to us.