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%3CLINGO-SUB%20id%3D%22lingo-sub-37092%22%20slang%3D%22en-US%22%3EHow%20do%20you%20open%20a%20case%20for%20a%20lost%20camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-37092%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20lost%20my%20Hero%205%20Black%20when%20I%20was%20skiing.%20I%20read%20through%20some%20of%20the%20other%20questions%20about%20this%20same%20matter%20and%20people%20say%20to%20file%20a%20case%20with%20Gopro.%20Where%20and%20how%20do%20you%20do%20that%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-37092%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-37093%22%20slang%3D%22en-US%22%3ERe%3A%20How%20do%20you%20open%20a%20case%20for%20a%20lost%20camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-37093%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-37115%22%20slang%3D%22en-US%22%3ERe%3A%20How%20do%20you%20open%20a%20case%20for%20a%20lost%20camera%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-37115%22%20slang%3D%22en-US%22%3E%3CP%3E%3Ca%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F21787%22%3E%40nickc64%3C%2Fa%3E%20-%20That's%20right.%20If%20you%20can%20alert%20one%20of%20our%20agents%20about%20your%20camera%20and%20give%20them%20the%20serial%20number%2C%20they'll%20make%20a%20note%20on%20the%20file%20attached%20to%20that%20camera%20in%20case%20anyone%20reports%20it%20to%20us.%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 3
Accepted Solution

How do you open a case for a lost camera?

I have lost my Hero 5 Black when I was skiing. I read through some of the other questions about this same matter and people say to file a case with Gopro. Where and how do you do that?


Accepted Solutions
Adventurer
Posts: 9,328

Re: How do you open a case for a lost camera?


All Replies
Adventurer
Posts: 9,328

Re: How do you open a case for a lost camera?

GoPro Community Manager
Posts: 5,853

Re: How do you open a case for a lost camera?

@nickc64 - That's right. If you can alert one of our agents about your camera and give them the serial number, they'll make a note on the file attached to that camera in case anyone reports it to us.