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Sightseer
Posts: 2
Accepted Solution

How do I update from Adroid 6.0.1?

The GoPro app doesn't support my only 2-year-old BlackBerry DTEK50 phone (Android 6.0.1). How am I supposed to update the Hero 7 Black?

Accepted Solutions
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GoPro
Posts: 14,462

Re: How do I update from Adroid 6.0.1?

Hello, @bhami3. You can perform a manual firmware update. The steps below will guide you: 

  1. Go to the Update page and choose your HERO7 camera.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Make sure that the camera is fully charged and that you are using a formatted and recommended SD card. Save all your media first poor to the format. 

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All Replies
Highlighted
GoPro
Posts: 14,462

Re: How do I update from Adroid 6.0.1?

Hello, @bhami3. You can perform a manual firmware update. The steps below will guide you: 

  1. Go to the Update page and choose your HERO7 camera.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Make sure that the camera is fully charged and that you are using a formatted and recommended SD card. Save all your media first poor to the format.