04-27-2019 06:58 PM
Has anyone else seen this screen? I've deleted the camera, reinstalled the app, reset the camera to factory settings. I've tried it all.
04-30-2019 04:06 PM
What phone are you using? Do you have the latest GoPro app and Facebook app version?
I have tested a live stream using a Samsung S8 and a Huawei P9 and both went through without errors.
To help isolate the issue, you may test the camera with another phone to see if the same happens
05-02-2019 10:21 AM
I have a Samsung S9+ and all my software is up to date. I will test it with an iPhone and see if I can get it to work. Although I did just get the big update to Facebook mobile so I'll try it again with the new software.
05-08-2019 10:18 AM
I also have the same issue. I'm using Samsung S7 edge, everything is up - to - date (GoPro at v1.7), I just can't get past that page, tried scrolling down nothing happens. Switched to landscape not working too. An ideas? It's kinda annoying since I've already reset everything a lot of times.
05-08-2019 10:32 AM