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%3CLINGO-SUB%20id%3D%22lingo-sub-60456%22%20slang%3D%22en-US%22%3EHow%20do%20I%20get%20my%20money%20back%20or%20see%20what%20the%20conditions%20are%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-60456%22%20slang%3D%22en-US%22%3E%3CP%3EIve%20been%20on%20hold%20on%20the%20phone%20with%20go%20pro%20for%20the%20past%203%20hours!%20that%20has%20happened%20to%20me%20many%20times.%20I%20want%20to%20return%20my%20go%20pro%20hero5.%20im%20not%20happy%20with%20the%20quality%20for%20the%20amont%20of%20money%20i%20paid%20for%20it!%20someone%20help%20cause%20go%20pro%20wont!%20%3A(%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-60456%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-60459%22%20slang%3D%22en-US%22%3ERe%3A%20How%20do%20I%20get%20my%20money%20back%20or%20see%20what%20the%20conditions%20are%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-60459%22%20slang%3D%22en-US%22%3E%3CP%3E1.%20where%20exactly%20did%20you%20buy%20it%20at.%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-60501%22%20slang%3D%22en-US%22%3ERe%3A%20How%20do%20I%20get%20my%20money%20back%20or%20see%20what%20the%20conditions%20are%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-60501%22%20slang%3D%22en-US%22%3EIf%20you%20purchased%20the%20camera%20from%20GoPro%20directly%20you%20have%2030%20days%20from%20the%20date%20of%20purchase.%20If%20you%20bought%20the%20camera%20somewhere%20else%2C%20you%20will%20need%20to%20contact%20the%20seller%20for%20their%20return%20policy.%3C%2FLINGO-BODY%3E
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Tourist
Posts: 4
Accepted Solution

How do I get my money back or see what the conditions are?

Ive been on hold on the phone with go pro for the past 3 hours! that has happened to me many times. I want to return my go pro hero5. im not happy with the quality for the amont of money i paid for it! someone help cause go pro wont! :( 


Accepted Solutions
Explorer
Posts: 11,713

Re: How do I get my money back or see what the conditions are?

If you purchased the camera from GoPro directly you have 30 days from the date of purchase. If you bought the camera somewhere else, you will need to contact the seller for their return policy.

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All Replies
Adventurer
Posts: 9,287

Re: How do I get my money back or see what the conditions are?

1. where exactly did you buy it at.?

Explorer
Posts: 11,713

Re: How do I get my money back or see what the conditions are?

If you purchased the camera from GoPro directly you have 30 days from the date of purchase. If you bought the camera somewhere else, you will need to contact the seller for their return policy.