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Tourist
Posts: 1

How do I actually get to speak to anyone at Go Pro.

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I am getting increasingly frustrated. Spent a lot of hard earned money on camera. Stopped working almost immediately. Sent it back as requested and now cannot get hold of anyone. I know it was received. Please please please help me with this.

Adventurer
Posts: 15,100

Re: How do I actually get to speak to anyone at Go Pro.

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gopro gave you the RMA and you watched it g et to the warehouse, now it is in their hands   takes about a week in gopro, and  gets shipped out, if all is in stock and the whole process 3 weeks.

GoPro
Posts: 32,081

Re: How do I actually get to speak to anyone at Go Pro.

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Hi @busybeingbusy

 

To reach out to Support, please submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled.

 

Thanks!

Ej