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Sightseer
Posts: 1

How can I get another GoPro send to me

[ New ]
So my GoPro hero 7 keep showing the usb charging non stop i try to charge it and recordé at the same time and I keep doing the usb logo on the screen non stop

Accepted Solutions
GoPro
Posts: 30,953

Re: How can I get another GoPro send to me

[ New ]

Hi @anthonysoto2001

 

See if resetting the camera will help.

You may also try re-flashing the software https://gopro.com/en/us/update/hero7-black

 

Please note that even though your camera is plugged in, the battery will not charge during recording. It will start charging when you stop recording.

You cannot record while charging with a computer.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 30,953

Re: How can I get another GoPro send to me

[ New ]

Hi @anthonysoto2001

 

See if resetting the camera will help.

You may also try re-flashing the software https://gopro.com/en/us/update/hero7-black

 

Please note that even though your camera is plugged in, the battery will not charge during recording. It will start charging when you stop recording.

You cannot record while charging with a computer.

 

Thanks!

Ej