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Hiker
Posts: 16

Re: Horizontal lines on HERO7 BLACK screen when off

[ New ]
Hey Jay. Just updating you. Customer support chat says I should return my unit because patterns on screen not normal. Sent them the same picture.
Tourist
Posts: 10

Re: Horizontal lines on HERO7 BLACK screen when off

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customer support are wrong and for all issue they have only one solution "return camera"

 

all g7 black have this line on lcd....It is digitizer sensor...:)))

Hiker
Posts: 16

Re: Horizontal lines on HERO7 BLACK screen when off

[ New ]

@costinelbo22830  Can you post pics of your camera's lcd with these lines. Thanks man!

Tourist
Posts: 10

Re: Horizontal lines on HERO7 BLACK screen when off

[ New ]

please believe me look identical like you

GoPro
Posts: 6,097

Re: Horizontal lines on HERO7 BLACK screen when off

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Yup @swiftdusk44418,

 

Looks like normal. You don't have to return that. 

I borrowed another camera and it has the same lines. 

 

Regards,

-Jay 

Hiker
Posts: 16

Re: Horizontal lines on HERO7 BLACK screen when off

[ New ]
Thanks guys! Appreciate it.