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Sightseer
Posts: 1

Ho rotto il vetrino della fotocamera

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Vorrei essere contattata...ho rotto il vetrino gopro 7 white
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Backpacker
Posts: 8,234

Re: Ho rotto il vetrino della fotocamera

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Could you explain the issue with more detail?  Explain what it is that's broken on the Hero 7 and needs to be fixed?

Tourist
Posts: 9

Re: Ho rotto il vetrino della fotocamera

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I think she's referring to the glass that covers the camera lens, no idea why google translated it in slide, but what she's referring is a "small glass".

 

A.

Backpacker
Posts: 8,234

Re: Ho rotto il vetrino della fotocamera

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Couldn't be sure since she posted a picture of the sliding battery cover and at the same time posted her camera's serial number for everyone to see.

 

Unfortunately the glass on the Hero 7 white is non replaceable.  So the options are to either buy a new camera or to get a GoPro Plus subscription, register the camera, then send it in for a replacement after paying the replacement fee.  GoPro will then send out a replacement camera.  

Tourist
Posts: 9

Re: Ho rotto il vetrino della fotocamera

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I think she wanted to show the serial code and yes I guess that if she wants a new/refurb the only solution is 49€ for the subscription and 69€ for the camera, if I'm not wrong with the replacement prices, for a grand total of 118€ and you have a cloud service for your videos/photos which can be useful I guess.

 

The other solution is getting a new one.

 

I should have written it in Italian, hopefully google doesn't butcher my already butchered english.

 

Cheers,

A.

Backpacker
Posts: 8,234

Re: Ho rotto il vetrino della fotocamera

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Your english is perfectly understood, I wouldn't even attempt gaelic Irish here, who knows how that would turn out.

 

Considering the price of the camera and the price of what it would take to get it replaced......  I would look at just buying a newer camera with replaceable parts (which would be the Hero 9, but that still has a few issues that need to be addressed).  This late in the game, I would hold on for the Hero 10.

 

So other alternatives...

 

Find an online camera repair shop.  They will use glue buster to remove the plastic lens cover and replace it.  

Find a 2nd hand GoPro online for less than $100 which is cheaper than a GoPro Plus Subscription and replacement camera fee.

 

Thank you for your help with the translation A!

Nomad
Posts: 164

Re: Ho rotto il vetrino della fotocamera

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Tabhair dul dó! Smiley LOL

Backpacker
Posts: 8,234

Re: Ho rotto il vetrino della fotocamera

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As us Irish always say.........  "touché" sir, "touché".

 

Smiley LOL Smiley LOL Smiley LOL Smiley LOL

Nomad
Posts: 164

Re: Ho rotto il vetrino della fotocamera

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I'm from the other Celtic branch, I'm Welsh. Smiley Happy