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Sightseer
Posts: 2

Highlights every second - Hero 6

My Hero 6 has started doing highlights when I am taking a video every second. I am unable to turn this off. I have even reflashed the formware and it is still doing it.

 

Please help!

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GoPro
Posts: 6,818

Re: Highlights every second - Hero 6

Hello @thearduinoguy. Make sure that a recommended SD card is used for your camera. 
 
Reinstalling the firmware update of the camera can also help correct any errors with the current software installation. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229 

 
Additionally, performing a factory reset in the camera may help. 
 
Let us know how it goes. 

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Sightseer
Posts: 2

Re: Highlights every second - Hero 6

This SD CArd has been in the GoPro for over a year and worked perfectly. How would an SD Card affect a funcion of the camera any way?

 

As above, I have already reflashed the firmware and have also done a factory reset and it is still doing it.

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GoPro
Posts: 6,818

Re: Highlights every second - Hero 6

@thearduinoguy, if the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.