11-03-2019 10:56 PM - edited 11-03-2019 10:59 PM
Well, I am a glutton for punishment. I have 2 units that I already know were problematic and I went and purchased 2 more (total of 4 now) Hero7 Blacks. I did this going in knowing that they are not perfect, but I do like the features on the camera and the availability of lots of different accessories for them. BUT, I started pushing the cameras trying to get the most out of them and they ALL fail. The test subjects are:
CAMERAS 1 & 2 that were replacements for defective units purchased new at BestBuy
CAMERAS 3 & 4 purchased new at BestBuy and came factory loaded with 1.7
I updated the firmware on all cameras to 1.8 using the SD card, not the ipad.
Settings: Resolution/FPS 4K/30. Stabilization ON. ProTune ON. Power Cable Connected. Battery Installed.
Cam 3 froze with 2H:32 ALL other cams turned themselves OFF after filling the SD card. That shouldn't happen, they should stay on.
100% Success - All disks full, All cams remained ON
Cam 1 froze with 3H:58 remaining and turned off, Cam 2 froze with 3H:42 remaining and turned off
ALL cams filled SD card - Cams 1-3 turned off, this shouldn't happen, they should remain on.
100% Success - All Disks full, All cams remained ON
ALL cams shut down 10 minutes after ipad connection - I also started the cams from the iPad. Prior tests started from cameras.
ALL cams filled SD cards. Cam 1&2 remained ON Cam 3&4 turned off. Camera 2 Wireless INOP, Unable to connect
Cams 3&4 shutdown 3H:38 remaining and 3H:?? remaining.
So, in conclusion, GoPro still has a problem with their Hero7 Black cameras. I still like them, but for the $400, they should do what they advertise. Take a look GoPro. Don't brush it under the rug.
11-03-2019 11:29 PM
11-04-2019 01:20 AM
Today was my daughter's first day in kindergarten. I grabbed my Gopro to make some shots but the battery was drained and the camera was dead. I'm so angry!!!
11-04-2019 03:18 AM
Because if you need to move the camera while you are working, it's a problem to power down the camera and power up after plugging in again. I'm one of the people that started pulling the battery out, STILL DOESN'T SOLVE THE PROBLEMS. To start saying things like don't do this and don't do that is making excuses and letting GoPro off the hook. Turn of stabilization, turn off ProTune, WHY SELL IT? It should work, with the battery in, period. It is poor engineering. They shouldn't advertise these great features if the camera freezes.
11-04-2019 03:52 AM
Does the Hero 7 Black you own work 100% on factory reset as is, simply not setting up anything at all but agreeing to the Terms?
Does it work without an Issue?
11-04-2019 07:41 AM
Works reliably this way on all my cams, including hero 3 black, 4 silver and 5 black.