08-17-2019 09:58 AM
Been our today with my hero 7 black and had no crashes or freezing issues.
Let's see how it goes.
I updated manually from SD card.
I hope others have some joy also
08-22-2019 10:26 AM
I updated 2 times manually, reset completely the camera and do as usually all the points recommended. Still freezing, and in my opinion more than the 1.7 version.
I downgrade the GoPro again to 1.7, I had less freezing with it.
My feeling is that GoPro just can't solve the problem because it's a inside component problem. By trying to save money... You arrive at the limit a day.... You can't do a Ferrari with a Fiat motor....
I will do my trip with the GoPro (no choice) and sell it after. GoPro fall down very very low, it's sad. A such nice product...
08-23-2019 01:52 AM
Not good news.
I can confirm that after manually updating to firmware 1.8 and reformatting the memory card I am still having all the issues I had previously. I had done 6 rides so far and 3 of them have caused problems.
1. - Freezing - 2 videos already on the memory card, both at the same orientation as the recording (up). The camera started recording OK, but when I finished my ride I realised it had frozen at around 40 seconds. Needed to hold the power button to reset it. The file was corrupted and the camera deleted it.
2. Freezing again - turned on but screen remained black. Camera did not respond to holding power button. Just before I was about to remove the battery it turned off, then on again and then started recording. Froze on the black screen for around 2 minites. Not a particuarlyl serios freeze compared to the others
3. - Not switching off. Re-formatted SD card again, so all clean. Recording was fine, turned camera off, then an hour later went to use the camera. It was hot and had drained the battery while off. Same problem I used to have.
The freezing issues showed while I had everything execpt quick record turned off (no wifi, no voice command, no gps, no low light, etc. Orientation set to up). For the draining issue I had even turned quick record off (I gave up on quick record after 2 freezing issues)
In summary - no different to firmware 1.7
08-23-2019 06:54 AM
It's even worse. I had four lockups a day and with the Hero 7 sitting on my nighttable I could see how screen went on for a second in the middle of the night. I'm back to 1.70 and I'm gonna keep it with that version. It's unlikely there will be another update in the future after almost a year the cam is on the market. If they haven't found the problem by now they never will.
08-23-2019 03:55 PM
08-24-2019 12:44 AM
I already tried everything: got a replacement camera, bought more sd cards, batteries, charger - every component is replaced by now and the problem still occurs. I updated via app and sd card, did a factory reset, tried multiple combinations of settings. To no avail. There is no way support could help me now. I'm desperate.