08-15-2019 01:46 AM
The general sentiment among the people who have commented on this thread is one of utter frustration. That is why they are making those comments. No matter how many times you comment and tell everyone how good your Hero7 is, it doesn't fix theirs, they are the people going through the inconvenience of a faulty camera and the process of replacements, shipping waiting etc. I would expect that you'd fully sympathise with everyone instead of trying to antagonise and get up on your high horse now that it looks a legitimate fix has finally come along. I guess you're just frustrated too, been hard work defending a faulty product on here for the last 12 months?
08-15-2019 10:15 AM
08-15-2019 11:53 AM
Telling us to install the update at this point is almost offensive. We're buying multiple $400 cameras, and coming to the forums for help because it's defective, and being lied to.
I'm on my third now hero 7 black now. I sent the first one back for repair, the one I got back has the same problem. While waiting for the replacement to come in the mail, I bought another one full price. Wouldn't you know it, that one has the same problem! I'm a mountain biker. I have been using gopros for many years without a problem. I was excited to see how good hypersmooth was, but clearly gopros engineers didn't create good enough heat dissapation. The hero 7 black records videos just fine with hypersmooth turned off. When hypersmooth is enabled, the area near the lower left hand corner of the lens, when looking at the front, gets too hot and overhets in a matter of a few minutes. I am sure there is an image processor right underneither there. I'm planning to take one of my hero 7 blacks apart and cutting away frame to add a heatsync to the chip that is overheating. It won't be waterproof anymore though...
08-15-2019 01:04 PM