05-23-2019 10:05 AM
Thanks @mariustanya however they have told me a refund is not available since it's now past the 30 refund period. I was told the only thing that will ever happen going forward is to continue to replace the defective cameras. Sadly, I've never had a functioning camear. Are you saying a refund will be provided? If so, how do I go about obtaining the refund?
05-23-2019 12:26 PM
@timmarshgopro - We have communicated with Support and a representative from the team will be reaching out to you. Only the Support team will be able to determine whether a refund will be issued or not. Please keep the lines open. Thanks!
05-23-2019 09:11 PM
05-31-2019 01:31 AM
Sorry to hear that you are having issues with freezing on your camera, @nicetree0567. As you may have read above, there are troubleshooting steps that will clear out the issue. If you have already gone through them and the camera still freezes, our Support team at https://gopro.com/help/ContactUs will walk you through further steps. Please get in touch with them through https://gopro.com/help/ContactUs . You may direct them to this thread for reference.
05-31-2019 05:15 AM - last edited on 06-27-2019 09:52 AM by aenriquez
You haven’t read any of the many other post regarding this!
Nor do you give a **bleep**.
Go pro is finished
There are better options out there that are cheaper, do a better job and don’t treat their customers like a cash cow .
I’ll never give them 1 more penny of my hard earned money!
Rip GoPro, you are garbage and don’t deserve my time or any body else’s
06-01-2019 04:34 AM
06-01-2019 04:35 AM