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Sightseer
Posts: 1
Accepted Solution

Hi I have a gopro hero 5 I cant get it to turn on.. I have taken the battery out and mem card out.

I have reinserted  but still wont turn on... When i connect to the power the unit the led flashes once then nothing... Does this mean that it is charging??

If i take the battery out and plug into power it will power on  but as soon as i put battery back in and mem card nothing..

Please any help would be great.

Dont want to go back to my hero 3 :(

 

Christine


Accepted Solutions
Highlighted
Explorer
Posts: 12,948

Re: Hi I have a gopro hero 5 I cant get it to turn on.. I have taken the battery out and mem card o

What happens when you put only the battery (no SD card) into the camera?
What SD card (make/model/size) are you using?

Try following the steps as laid out int this article.
https://gopro.com/help/articles/solutions_troubleshooting/HERO5-Black-Will-Not-Power-On

View solution in original post


All Replies
Highlighted
Explorer
Posts: 12,948

Re: Hi I have a gopro hero 5 I cant get it to turn on.. I have taken the battery out and mem card o

What happens when you put only the battery (no SD card) into the camera?
What SD card (make/model/size) are you using?

Try following the steps as laid out int this article.
https://gopro.com/help/articles/solutions_troubleshooting/HERO5-Black-Will-Not-Power-On