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Sightseer
Posts: 1

Hero9 order not trackable

[ New ]

Hi, yesterday I ordered a Hero9 with additinal equipments with my ordernumber being MP-04587459. Before checkout it stated the delivery would take 2-3 days, but since I can't even track the order I'm guessing it's not even shipped. I read around through several posts on the forum and many people seem to have a similar problem, why do you not change the displayed shipment/delivery date?

Hiker
Posts: 18

Re: Hero9 order not trackable

[ New ]
Hey man!

Open up Chrome in Incognito or a private browsing page and try it, it should work! :)

Also, my camera took 9 days to be shipped and I ordered on the 2nd of Jan. Expecting it to come on Thursday!

Good luck!
GoPro
Posts: 23,251

Re: Hero9 order not trackable

[ New ]

Hi @busraahmet

 

We have sent the tracking number via direct message.

 

Thanks!

Ej