Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 2

Hero9 got wet while kayaking

[ New ]
My new camera got splashed a few times while kayaking and the screens turned off and the front red light illuminated. The camera was not submerged, just splashed from others with their paddles? It will now not turn on?
Sightseer
Posts: 2

Re: Hero9 got wet while kayaking

[ New ]
I forgot to add that this was at pagoda springs Colorado, so I wonder if that water had something to do with this. As the previous few days it got wet often in regular water lakes.?
GoPro
Posts: 14,857

Re: Hero9 got wet while kayaking

[ New ]

@drdope, we want to look at what happened to see how we can help. Please contact our Support Team through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.