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Tourist
Posts: 1

Hero9 Webcam quality is awful. Has anyone been able to make it better?

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The webcam feature was definitely a selling point. However, the 720p camera on my imac pro gives way better quality when in google meets. When I use the gopro, it is extremely pixelated. 

 

I know there is no point to try and get 4k or 5k quality when in a google meet since google meet will not even try to send the frames at that quality. But my god it is far below expectations. 

 

Has anyone found a way to mitigate this? Or is GoPro even aware or doing something about it? 


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GoPro
Posts: 21,087

Re: Hero9 Webcam quality is awful. Has anyone been able to make it better?

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We appreciate the feedback, @swiftflame52168. Which cable are you using to connect the camera to your computer? You can also get USB 3.1 cables here for the extra speed they provide. Among the suggested ones from the forum are: USB 3.1 Gen 2 A to C: https://amzn.to/31JZVaJ and USB 3.1 Gen 2 C to C: https://amzn.to/3hzEI81 .

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GoPro
Posts: 21,087

Re: Hero9 Webcam quality is awful. Has anyone been able to make it better?

[ New ]

We appreciate the feedback, @swiftflame52168. Which cable are you using to connect the camera to your computer? You can also get USB 3.1 cables here for the extra speed they provide. Among the suggested ones from the forum are: USB 3.1 Gen 2 A to C: https://amzn.to/31JZVaJ and USB 3.1 Gen 2 C to C: https://amzn.to/3hzEI81 .

Hiker
Posts: 98

Re: Hero9 Webcam quality is awful. Has anyone been able to make it better?

[ New ]

I've used the Hero 9 as a web cam and the picture quality was amazing.  I used the USB cable that came with the camera. Have to use a separate mic though, which I didn't know at the time.