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Tourist
Posts: 3

Hero8 Black Not working

[ New ]

Since my Hero 8 Black updated via the phone app it no longer loads to the app on the computer. I have done a maual update and the issue persists. Please help me to get my camera working again. As it is it is useless to me.


Accepted Solutions
Backpacker
Posts: 8,218

Re: Hero8 Black Not working

[ New ]

When you updated your camera, you updated it to be compatible with the GoPro Webcam app.  To do this it changed your camera's connection mode from "MTP" (media transfer protocol) to "GoPro connect".  So simply open the connections menu on your camera and change the USB mode back to MTP.

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All Replies
Backpacker
Posts: 8,218

Re: Hero8 Black Not working

[ New ]

When you updated your camera, you updated it to be compatible with the GoPro Webcam app.  To do this it changed your camera's connection mode from "MTP" (media transfer protocol) to "GoPro connect".  So simply open the connections menu on your camera and change the USB mode back to MTP.

Tourist
Posts: 3

Re: Hero8 Black Not working

[ New ]

Problem solved, thanks. I'll share this fix.