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Sightseer
Posts: 3

Hero7 white freezes

I just got my Hero7 white today and it’s frozen after taking a night picture, just one!! Yes it’s 0 out but I was outside for maybe a minute. It also restarted itself a couple times while I was skiing with it. The camera was literally delivered at 11am MST today and it not functioning. Any ideas?? Hard restart?
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GoPro
Posts: 14,048

Re: Hero7 white freezes

Hi @gwena79

 

Please see information on your other post.

 

Thanks!

Ej