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Sightseer
Posts: 1

Hero7 fails to record video then 3 beeps

New to GoPro and trying to figure out what's going on with my Hero7.

 

Any attempt to record video seems to work fine (e.g. starts, shows red dot and clock counting up from zero), however when finished recording it pauses and then triple beeps and there doesn't appear to be any recording.

 

So any idea what's failing.. and is there any chance we can recover even a part of a video from the SD card?

GoPro
Posts: 10,671

Re: Hero7 fails to record video then 3 beeps

Hi @heroicalp75

 

What SD card are you using?

 

Please see if resetting the camera will help.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/

Let us know how it goes.

**make sure to back up any important files before proceeding with the reset.

 

 

Thanks!

Ej

Adventurer
Posts: 10,280

Re: Hero7 fails to record video then 3 beeps

new to the camera, you should 1 always have a formatted card so issues don;t happen, do not give it an excuse to happen?  take the card out, see what a computer  card reader shows.    if you feel that gopro recorded and files are not there and you have a recovery program and as long as you do not  record over you can recover, but if nothing got recorded you then   got no video to recover.

 

Format your card, go snap a few vids and simply swipe up they show you are good,.]]