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Sightseer
Posts: 1

Hero7 bloqueada , nueva , quedó encendida bloqueada

Una pesadilla la HERO7 White, cadavez que voy a usarla algún nuevo problema. Ahora quedó bloqueada, encendida.

No hay forma de resetearla ni salir de este estado.

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GoPro
Posts: 10,107

Re: Hero7 bloqueada , nueva , quedó encendida bloqueada

Hello @epiclight61438. The camera not working correctly could be an indication of an issue with the firmware or the SD card used. If you haven't yet, reflash camera firmware following the steps under Manual Update here. It is also important that you use a recommended SD card. Be sure to format the card first before using it.