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%3CLINGO-SUB%20id%3D%22lingo-sub-360549%22%20slang%3D%22en-US%22%3EHero7%20black%20too%20smart%20remote%20connection%20problems%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-360549%22%20slang%3D%22en-US%22%3EJust%20bought%20a%20hero%207black%20in%20April%20and%20smart%20remote%20for%20motorcycle%20trip%20to%20the%20black%20hills%20in%20SD.%20Single%20camera%20being%20used.%20First%202days%20of%20trip%20I%20don't%20remember%20having%20problem.%20But%20when%20I%20got%20to%20SD%20on%20day%20three%20remote%20started%20losing%20connection%20with%20camera%20.%20Would%20spend%20alot%20of%20time%20at%20each%20stop%20trying%20to%20reconnect.%20Sometimes%20it%20would%20and%20sometimes%20it%20wouldn't.%20Was%20very%20frustrating%20and%20read%20here%20that%20it%20is%20a%20common%20problem.%20GoPro%20we%20need%20help%20from%20your%20end%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-360549%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-361894%22%20slang%3D%22en-US%22%3ERe%3A%20Hero7%20black%20too%20smart%20remote%20connection%20problems%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-361894%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F108315%22%20target%3D%22_blank%22%3E%40cruisin57%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20see%20if%20the%20steps%20shared%20on%20this%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2FMounts-Accessories%2FWhy-does-the-smart-remote-suck-so-bad-It-never-controls-all-my%2Ftd-p%2F352439%22%20target%3D%22_blank%22%3Ethread%20%3C%2FA%3Eby%20%40ericcx%20will%20work%20on%20your%20end.%3C%2FP%3E%0A%0A%3CP%3ELet%20us%20know%20how%20it%20goes.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 2

Hero7 black too smart remote connection problems

Just bought a hero 7black in April and smart remote for motorcycle trip to the black hills in SD. Single camera being used. First 2days of trip I don't remember having problem. But when I got to SD on day three remote started losing connection with camera . Would spend alot of time at each stop trying to reconnect. Sometimes it would and sometimes it wouldn't. Was very frustrating and read here that it is a common problem. GoPro we need help from your end
GoPro
Posts: 9,012

Re: Hero7 black too smart remote connection problems

Hi @cruisin57

 

Please see if the steps shared on this thread by @ericcx will work on your end.

Let us know how it goes.

 

Thanks!

Ej