Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see if it is on our Update page.
Cameras
Reply
Sightseer
Posts: 2

Hero7 black too smart remote connection problems

[ New ]
Just bought a hero 7black in April and smart remote for motorcycle trip to the black hills in SD. Single camera being used. First 2days of trip I don't remember having problem. But when I got to SD on day three remote started losing connection with camera . Would spend alot of time at each stop trying to reconnect. Sometimes it would and sometimes it wouldn't. Was very frustrating and read here that it is a common problem. GoPro we need help from your end

Accepted Solutions
GoPro
Posts: 30,743

Re: Hero7 black too smart remote connection problems

[ New ]

Hi @cruisin57

 

Please see if the steps shared on this thread by @ericcx will work on your end.

Let us know how it goes.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 30,743

Re: Hero7 black too smart remote connection problems

[ New ]

Hi @cruisin57

 

Please see if the steps shared on this thread by @ericcx will work on your end.

Let us know how it goes.

 

Thanks!

Ej