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Tourist
Posts: 4

Hero7 black problem mit Mikrofonadapter

Bei der Verwendung des Mikrofonadapters und der Hero7 black in Verbindung mit einem RODE viedeomicro ist ein unangenhmes rauschen in der Wiedergabe der Videos zu hören. Ich habe alle Einstellungen bzgl. der Audioeingänge durchprobiert ohne eine Besserung festzustellen. Einen Technischen Support kann man glaube ich bei GoPro gar nicht bekommen..., schade.

Noch zur Info: Bei Filmaufnahmen mit dem integriertem Mikro hören sich die Aufnahmen gut an.

 

Gruß Florian

GoPro
Posts: 10,106

Re: Hero7 black problem mit Mikrofonadapter

Hello @flogg

 

Does the same happen if you start the recording first then plug in the microphone?

Are you able to test a different mic or test the mic with a different camera?

It will also help if you be can share a sample file showing the error.

You can upload it to YouTube or via Dropbox.

 

Thanks!

Ej

Tourist
Posts: 4

Re: Hero7 black problem mit Mikrofonadapter

[ Edited ]

Für alle die sich das ganze mal anhören wollen gibt es zwei Videos zum reinhören:

 

 

https://we.tl/t-W7cHFBVZzp

 

der Fehler kommt auch wenn ich erst die Aufnahme starte und das Mikro dann anstecke.

Einen Test mit anderen konnte ich nicht durchführen.

 

gruss Florian 

GoPro
Posts: 10,106

Re: Hero7 black problem mit Mikrofonadapter

Thanks for sharing the sample file @flogg

Given that the audio is good when the camera is on its own, it is possible that the issue is on the mic adapter.

Please reach out to our Support Team to move forward with this concern.

Let them know of the steps taken. You may also refer them to this thread.

 

Regards.

Ej