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Sightseer
Posts: 1

Hero7 black freezes and wont record

So i was out riding the other day and I noticed that my camera was frozen, the screen was on and only recorded about 20 seconds into the ride when I noticed it.

 

I had to take the battery out to restart it. I noticed this happened throughout the day.

All firmware is up to date and I'm using a Sandisk extreme pro 64gb v30 U3 A1

Battery was fully charged and i was recording in 1080 60fps

 

Its really quite frustrating thinking you have captured some great footage only to be let down.

 

Please help

GoPro
Posts: 12,088

Re: Hero7 black freezes and wont record

Hi @dylane4565

 

Please see if resetting the camera will work.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.

Other users also suggest turning AUTO LOW LIGHT off.

You can also lock the orientation.

 

Thanks!

Ej