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Sightseer
Posts: 5

Hero7 audio and video not in sync with hdmi cable

Hi. I am having issues with audio when using hdmi cable. Video and audio is not in sync.
GoPro
Posts: 9,464

Re: Hero7 audio and video not in sync with hdmi cable

Hi @janih1

 

Is this observed when playing back the files or when on the live preview?

 

 

Thanks!

Ej

Sightseer
Posts: 5

Re: Hero7 audio and video not in sync with hdmi cable

It happens on preview. not in playback.

GoPro
Posts: 2,745

Re: Hero7 audio and video not in sync with hdmi cable

@janih1, please check to see if stabilization is enabled. See if you get the same result when the stabilization is disabled. Any particular resolution setting where issue is present?

Sightseer
Posts: 5

Re: Hero7 audio and video not in sync with hdmi cable

Stabilization OFF and works fine.. thanks. Can you guys fix this for next firmware update?

 

 

GoPro
Posts: 2,745

Re: Hero7 audio and video not in sync with hdmi cable

@janih1, thanks for posting back with the info. This is something that has been shared to the team already. We'll try to keep everyone posted as soon as new information is available. Let us know if anything else comes up. Stay stoked & have fun capturing moments using your GoPro!