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01-12-2019 11:16 AM
Hero7 White won’t turn on.
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01-12-2019 01:28 PM
Re: Hero7 White won’t turn on.
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Hi @jareda30203,
Sorry for the inconvenience.
Please try to manually update the camera instead.
Here's how to do it.
https://gopro.com/help/articles/how_to/software-update-instructions-for-hero7-cameras
Please make sure that you will format the SD card first.
After that insert the SD card to your computer and follow the update the steps above.
Make sure sure to follow manual update steps.
Regards,
-Jay
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01-13-2019 11:01 AM
Re: Hero7 White won’t turn on.
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01-13-2019 11:24 AM
Re: Hero7 White won’t turn on.
[ New ]Thank you for trying the recommended steps, @jareda30203. Since the issue is not resolved, let our Support team walk you through further troubleshooting. You may call or initiate a chat conversation with one of our representatives through https://gopro.com/help/ContactUs .