10-21-2018 01:25 AM
I've been trying to setup my hero 7 white for the first time but even if the GoPro app tells me that I'm paired with it, the screen "download the app and follow the instructions" still remains on my GoPro. Everytime I turn on my GoPro it still appears as it's the first time (choose language, agree legal stuff).
When adding a new camera on the app, it finds it, asks for changing the name and that's it. On YouTube for the hero 7 (black though) I've seen that on the first setup it should ask you more stuff like firmware update and "ready" screen.
Any idea on what to do?
Do I need a WiFi connection to do it?
10-21-2018 04:00 PM
Thank you for sharing, @greenstar84205. Great to know that you were able to complete the set-up process and (could be) using the camera already. For future reference, if updating via GoPro app or Quik for desktop will not push through, a manual update can be done. This article provides detailed instructions. Best regards!
12-08-2018 11:50 AM
I have the same problem... actually connected to the camera once... took some pictures and then went back to restart when I turned off... can't get past the Install the app screen... does not swipe... replace app, try to update again and now it will not connect at all! basicaly can't do anything with the camera. will not update/connect - can't find the camera. I don't need update...cant I just use as is?
says to adjust the Wifi settings... well imppossible if the screen won't swipe - I can't reset manually cause I don't have card reader.
frustrated to say the least - just wanted to take pictures with the waterproof camera like we did before with older gopro... basic... but this making the update and join wifi just does not work.
12-08-2018 04:01 PM
12-25-2018 01:34 PM
I have the same problem, GoPro 7 will not push past the initial screen to install the app on phone and follow the instructions. Won't connect, can't force past this screen. I have pressed the Shutter button, Mode button, held the Shutter button down for 8 seconds - nothing. Not impressed.
12-25-2018 01:45 PM
12-29-2018 06:45 PM