12-11-2018 01:32 PM
when i've been recording at my indoor turf facility i've noticed that when i move the gopro i can see on screen pixel issues where it distorts certain areas that then are shown on the downloaded video.
at times there's a lag between moving the camera and actual action being recorded
as well as phone app a few feet away from camera.
took photos for the first time this past weekend and they came out not clear. i was at the least 15-20 ft away
also, what's the best video software to edit gorpo videos?
if i use QUIK it crashes, windows media player, quiktime, ms photo/editor stalls and just is terrible overall.
i have a ton of video i'm not able to edit for customers.
please help my fellow HEROs
12-12-2018 03:25 PM
What SD card are you using?
There is a recent update released for the HERO7 cameras.
Please have your camera updated and see if it makes a difference.
Make sure to back up all important files before proceeding.
12-15-2018 04:54 AM
this is the direct file upload to gopro plus
12-17-2018 03:33 PM
12-17-2018 05:20 PM
yep at 2.0
Thank you for sharing a sample video.
There was an update released for the HERO7 Silver. https://gopro.com/update/hero7-silver
Were you able to update your camera?
There are instances that the live view appears to be pixelated but when downloaded the file should be good.
12-18-2018 12:11 PM
Please be advised that for GoPro Plus, videos and photos are stored at a max of 1080p and 12MP respectively regardless of the original resolution. Ex. if your original video was recorded in 4k or 2.7k, it will still be uploaded at 1080P.
Do you still have a copy of the clip on your SD card/computer?