08-11-2019 10:56 PM
Thanks & Regards,
08-11-2019 11:05 PM
I tried both ways- grabbing while camera is on and grabbing while camera is off.
Both are not working. It will still show the endless loop. Waited for several minutes too.
08-12-2019 04:17 AM
camera is not on or connected all phone...
I open the app. I press the Media Icon. Pick a Media I want that second Icon next to teh scissor I press it I choose where I want to grab as it says on top Grab photo I click the Blue NEXT and choose one of hte three save to photo album I go che
08-15-2019 12:07 PM
Hello @toughbeach63514. We just tested it and we are able to grab a photo, after which we were given an option to save a copy of it on the phone, or in the app. Try clearing cache on your phone's app settings (clear cache only, not clear data), restart the app and try grabbing a photo again. Let us know how it works out.