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Sightseer
Posts: 1

Hero7 Black is not turning on

[ New ]

Hi,

 

My GoPro Hero7 is not turning on after a video recording ended.

 

  • I removed my SD card and tried with Battery only, its not working.
  • I also removed the battery and replaced with new one, still not working
  • I removed the battery and plugged the charger cable directly, it is still not turning on
  • I tried to reset the gopro using only battery / using only USB Charger, / also with battery inserted and charger - it wont reset
  • I connected to my laptop - nothing is working

 

Please help me.

 

Thanks,

Sandeep


Accepted Solutions
GoPro
Posts: 28,787

Re: Hero7 Black is not turning on

[ New ]

Hi @adroitjump668

 

The steps on HERO7 Will Not Power On  should help you out.

If it's still the same, please reach out to our Support Team.
They are available by phone or chat through https://gopro.com/help/ContactUs
 

Thanks!
Ej

View solution in original post


All Replies
GoPro
Posts: 28,787

Re: Hero7 Black is not turning on

[ New ]

Hi @adroitjump668

 

The steps on HERO7 Will Not Power On  should help you out.

If it's still the same, please reach out to our Support Team.
They are available by phone or chat through https://gopro.com/help/ContactUs
 

Thanks!
Ej