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Sightseer
Posts: 1
Accepted Solution

Hero7 Black battery wont go above 97%

Got a new Hero7 Black. Charged it overnight right out of the box. The next morning, the battery reads 97% and the red light is still on. Is this normal?

Accepted Solutions
GoPro
Posts: 159

Re: Hero7 Black battery wont go above 97%

Hi @sweetwave70202,

You may want to do a manual update of the software of the camera first. The led light should not be blinking or on when not in use or charging.

You can check the troubleshooting step by clicking the link below:

https://gopro.com/update/hero7-black

Select: Update your camera manually.

I hope this helps.

V.

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All Replies
GoPro
Posts: 159

Re: Hero7 Black battery wont go above 97%

Hi @sweetwave70202,

You may want to do a manual update of the software of the camera first. The led light should not be blinking or on when not in use or charging.

You can check the troubleshooting step by clicking the link below:

https://gopro.com/update/hero7-black

Select: Update your camera manually.

I hope this helps.

V.